What methods of payment do you accept?
- We accept all major credit cards and Paypal. Please note, we can only accept one form of payment per order, with the exception of gift cards.
Will I be charged sales tax?
What’s the status of my order?
- You can track your shipment’s progress using your order number and email.
Where does fig and stone ship?
- We ship to the following: all 50 states
How much does shipping cost?
- We provide free domestic ground shipping. This includes all 50 States (including Alaska and Hawaii) as well as military bases/APO/DPO/FPO. Overnight and express domestic shipping is calculated by our carrier.
- We calculate the cost of shipping, taxes and duties upfront for orders shipping to Canada so that you don't have any additional fees when your order arrives. Please note, duties and other international shipping charges are non-refundable.
What is your return policy?
How can I return my order?
When will I receive my refund?
- Returns by Mail
- Please allow 10 to 14 business days for your return to process. We will send an email notification once the item(s) have been received and the refund has been initiated. From this date, the full refund amount will appear back in the original account within three to five business days.
- If you return your items after 60 days from their delivery receipt, we reserve the right to refuse your return.
How can I exchange my order?
Why are you called Fig and Stone?
Is Fig and Stone sold in any stores?